Michelle Carter, Monona Assistant Director

“The most rewarding part of the job is that it allows me to directly impact the lives of our residents, families and staff. Whether it’s ensuring the cleanliness of the building, meeting with families or just saying ‘hi’ to residents in the morning, I know I am actively contributing to their quality of life. And I treasure the interactions. Some days, I think they make more of a difference in my life than I do in theirs!”