President (MSP Real Estate and Heritage Senior Living) Over nearly 30 years, Milo Pinkerton has developed more than 2,200 units. His unique background of architecture, real estate and construction allows him to successfully oversee and direct all aspects of MSP’s operations, ensuring steady growth, consistent profitability and increasing cash flows annually. Milo works hands-on with the development and construction company and coordinates the management and direction of both Heritage and MSP.
Prior to forming MSP, Milo was vice president and manager of special projects for ITT Real Estate Services, where he was in charge of the disposition of $50 million of troubled real estate nationwide. Milo was also project director with a regional development/construction company, Orville E. Madsen and Sons, where he was in charge of developing over 450 units. Milo has a master’s in business with an emphasis in real estate investment from the University of Wisconsin and a master’s in architecture from the University of Minnesota.
Vice President of Operations Tammy holds a bachelor’s in gerontology and a master’s in business management. Her impressive 23 years in the health care industry has included time as president/CEO, senior vice president of operations and executive director at various senior communities. Through these roles she has demonstrated superior leadership abilities.
Tammy oversees operations of all our communities, as well as providing support through education, implementation of new programs and hands-on assistance. She is dedicated to making Heritage a rewarding place where staff can thrive and grow.
Brian Martin serves as the vice president of asset management for both Heritage and its parent company, MSP Real Estate. Brian has been in the real estate management industry for over 11 years and was previously a regional asset manager, overseeing a portfolio of roughly 50 properties and more than 3,350 units throughout Wisconsin, Illinois and Iowa. Martin’s experience covers market rate, tax-exempt bond, HUD Section 8 and HOME, USDA Rural Development and Low Income Housing Tax Credit financed developments.
Amanda, who holds a bachelor of science in nursing, has grown with Heritage over the years, holding a variety of positions in our quality and care departments before becoming interim vice president of quality and clinical operations. She initially began her journey as a resident assistant during nursing school, then returned after finishing her schooling to become a wellness nurse. She has also held the positions of EHR specialist, executive director and director of quality.
Her intensive experience as part of the care team at Heritage has given her a quality-oriented approach to care that focuses on overall resident safety.
Lars Johnson has over 17 years of health care accounting experience.His background includes health maintenance organization, financial analysis and accounting. He also spent nearly a decade in public accounting working with clients on financial modeling, strategic planning and feasibility studies.
Lars, who holds both a bachelor’s and master’s in business administration, as well as being a licensed CPA, leads the overall financial management of MSP Real Estate and Heritage Senior Living, helping guide their growth and development according to long-term strategic plans.
Vice President of Construction and Development and General Counsel
Mark Hammond leads all real estate development activities and assists the company in identifying and overseeing legal issues in other core areas. Mark actively manages all aspects of the development process, including site acquisition and approval, financing, design and value engineering, construction, and lease-up. He holds a Bachelor’s Degree in economics, an MBA in real estate, and a Juris Doctor, all from the University of Wisconsin-Madison.
Francesca got her start in the senior living industry as a registered dietitian nutritionist before earning her master’s in health administration. With the desire to create sustained positive change for residents, she became an executive director, then a regional director of operations.
Francesca acts as a bridge between the corporate and building leadership teams. Her areas of focus include developing and implementing policies and procedures; conducting regular audits of each community; reviewing satisfaction surveys and developing action plans to address them; and training and mentoring building leadership.
Debbie Miller is responsible for leading branding and customer service efforts throughout all Heritage communities. Prior to joining Heritage Senior Living, she worked in sales/marketing and customer service in both the hospitality and health care industries. Debbie, who has 17+ years in the industry, has grown with the company, beginning as director of community services and advancing to her current position as vice president of branding and customer service.
Cyrille Buisson manages employee relations for MSP and Heritage, in addition to overseeing the hiring process and training for all employees, managing the employee scholarship program, increasing retention and creating new HR policies and procedures. His strengths include developing industry partnerships, which he honed while working for a telecom startup in Paris, and business administration, which he utilized heavily while working as an administrator for a masters-level IT program at an international school in San Francisco.
Antonio Evans supervises all aspects of Heritage’s hospitality offerings, including culinary, lodging, entertainment/leisure and wellness programs. Antonio was formerly head chef and general manager at Whitefish Bay-based restaurant MOXIE, and also spent time as a chef at Saz’s Hospitality Group, the Bravo/Brio Restaurant Group and Brew City Bar-B-Que.
Jason is in charge of creating and nurturing partnerships, driving referral sources and providing sales and marketing training and support throughout the organization. He has a degree in psychology and counseling and has utilized his skills throughout the health care industry. His 15 years of health care experience include time spent at Horizon Home Care and Hospice, Kindred Healthcare and Extendicare, among others.